These Terms of Membership govern your Membership, participation, access to and use of the Aisle Chat Online Community and contain important information, including disclaimers and limitations of liability. Your Membership, participation, access or use of the Aisle Chat Online Community constitutes acceptance of these Terms of Membership.



1. Membership



1.1 To become and to remain a Member, you must:

• be aged 16 years of age or over and, if you are under 18 years of age, you must have parent or guardian consent;
• live in Australia;
• apply to become a Member by completing and submitting to Metcash the Join Now Survey;
• have an active, permanent and operational email address to communicate with Metcash for the purposes of the Project;
• be accepted as a Member by Metcash;
• provide at least one response each calendar month;
• regularly participate in any surveys or discussions in which you are invited to take part, not including the Join Now Survey; and
• comply with these Membership Terms.

1.2 Membership numbers are limited. Metcash may accept or reject a Membership application in its absolute discretion at any time and without giving reasons. If your application for Membership is unsuccessful or if your Membership is revoked, you may reapply for Membership at any time. Membership is personal to you and cannot be transferred to another person.



1.3 You may cancel your Membership by sending an email to support@aislechat.com.au and inserting the words "Request Removal" in the subject line.



1.4 By becoming a Member, you consent to receiving emails from Metcash or its agency, Bastion Latitude Pty Ltd in connection with the Project, including emails inviting you to participate in research.



1.5 Metcash may provide you with Confidential Information. You agree not to disclose or use any of Metcash’s Confidential Information in any way other than as necessary to participate in the Project. You may only disclose Responses for the purposes of the Project.



1.6 Metcash may, at its discretion, provide you with products as part of your participation in the Project. You agree that your participation in the Project is voluntary and that, other than an opportunity to participate in Project-related promotions run by Metcash, you will not receive remuneration or reward from Metcash for your participation in the Project.



1.7 You must not make any false, misleading or fraudulent statement or become involved in any conduct or activity which may cause loss, damage or diminish the reputation of you, or Metcash.



2. Termination



2.1 Metcash may, at its absolute discretion, suspend or terminate with immediate effect: (a) all or any part of the Project; or (b) your Membership, immediately by giving you notice for any reason (including if you breach the ongoing requirements of these Membership Terms).



3. Project Rewards



3.1 Each time you participate in a Project-related activity, you will be eligible to earn reward points, the number of which you will be notified about at the time of being invited to participate in the said activity.



3.2 Accumulated reward points can be redeemed for products and services via Bastion Latitude’s online Rewards Portal, managed by egiftpay. Click here to learn more about egiftpay.



3.3 Unless otherwise stipulated, one hundred points has an equivalent dollar value of $1.00.



3.4. Rewards can only be redeemed once a minimum balance of 500 points has been accumulated.



3.4. On a regular basis, Bastion Latitude will issue emails alerting you to the number of Rewards Points you have accumulated and, provided there are sufficient points, Bastion Latitude will issue a redemption code. The redemption code allows you access to the online Rewards Portal, where the code can be exchanged for a wide variety of products and services.



3.5 Each time you are delivered a new redemption code, the associated points will be deducted from your Rewards Points balance.



3.6 Your points will expire after 3 years of being issued.



3.7 Rewards are personal to you and cannot be transferred to another person.



4. Your Privacy and Responses



4.1 Metcash will use the information you provide to run and manage the Aisle Chat Community. Your information may be disclosed to people within the Metcash group of companies and to our marketing agencies and contractors for this purpose and for any reasonable research and commercial purposes. If you do not provide your personal information you will not be able to participate in the community.



6.2 IGA’s Privacy Policy forms part of these Membership Terms and applies at all times to your participation in the Project. Metcash will not publicly disclose the identity of Members.



6.3 By participating in the Project, you assign to Metcash all rights, title and interest in your Reponses upon creation and you consent to Metcash, and each of its successors and assigns, and anyone authorised by any of them, using your Responses in anyway.



6.4 You warrant that each Response is your original work and that you must not breach any third party rights in communicating a Response to Metcash. You warrant that your Response is accurate and reliable.



6.5 You will provide Metcash with any consent or other permission that Metcash requires to use your Response as set out in these Membership Terms. Metcash is not required to pay any fee to use any Responses, no matter how that Response is used, except as otherwise set out in this agreement.



5. General



8.1 These Membership Terms may be changed or varied at any time by providing you with notice and with immediate effect by Metcash in its absolute discretion. Should you not agree to any variations, then you may cancel your membership at any time.



8.2 Metcash may use an agent or contractor to carry out all or part of the Project in its absolute discretion.



8.3 These Membership Terms are governed by the laws of Victoria, Australia.



8.4 You are not, by virtue of your participation in the Project, an employee or contractor of Metcash or any of Metcash’s related entities, agents or contractors. The relationship between you and Metcash is that you are a voluntary participant in the Project and that you will comply with these Terms of Membership.